Privacy Policy

This privacy policy sets out how Red Star Gifts uses and protects any information that you give when you use this website or interact with us through our WhatsApp business account. We are committed to ensuring that your privacy is protected.

1. Information We Collect

We may collect the following information:

• Name and contact information including email address and phone number.
• Information you provide when you communicate with us via WhatsApp, such as your messages and any media you share.
• Other information relevant to customer surveys and/or offers.

2. How We Use Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: internal record keeping, to improve our products and services, to respond to your inquiries, and to periodically send promotional messages via WhatsApp about new products, special offers or other information which we think you may find interesting.

3. Data Deletion

We respect your right to control your personal data. You can request the deletion of your data at any time. For detailed instructions on how to do this, please see our Data Deletion Instructions page.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and through WhatsApp.

5. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.